Project Overview

Enabling List collaboration

List sharing controls interface
COMPANY
Bananatag (Staffbase Email)
TEAM
1 designer, 1 PM, 4 engs
TIMELINE
2022

With updated creation and security in place, we turned to collaboration features to simplify internal comms teams workflows.

Problem

  • For list creators, there weren't tools to limit access sensitive lists.
  • For Bananatag, upsells were pending based on this feature request.

Goal

To empower users to share and unshare recipients lists.

My Role

I completed discovery research to understand when large and small lists were created, edited and used. Then, I used insights to propose a share flow for lists. I also validated it internally and iterated the solution, preparing it for handoff and contributing to release plans.

What Shipped

The first release of this feature included share controls, list sorting and management of unexpected behavior in scheduled emails and follow ups.

Results

After the initial launch, 45% of new lists were actively shared after creation.

Favorite Learning

This project was shipped right before I went into maternity leave, so following improvements were owned on by another designer. Although not designing is hard, it's great to see fresh perspectives on solutions and it did increase my UX repertoire.

Screens in one of the possible list share paths, in the original Bananatag interface style.
Screens in one of the possible list share paths, in the original Bananatag interface style.
Multiple outputs: different report types based on the data setup.
Multiple outputs: different report types based on the data setup.
Exploration of the Contact Directory in Staffbase Studio style.
Exploration of the Contact Directory in Staffbase Studio style.
Exploration of Distribution Lists in Staffbase Studio style.
Exploration of Distribution Lists in Staffbase Studio style.
Exploration of the Share modal in Staffbase Studio style.
Exploration of the Share modal in Staffbase Studio style.

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